Política de envío
Last updated: JULY 18th, 2023
QRDGAME is committed to bringing our products to everyone in the world. Our services are available to most countries and regions in the world and meet various shipping needs. We cooperate with the most reliable international and domestic express companies to ensure your packages are delivered safely and on time.
Shipping Center
Most orders will be processed and shipped directly from our distribution center in China.
Order Processing Time: Our team will process your order within 3 business days from Monday to Sunday. Once the order is processed, we will notify the logistics provider and prepare for shipment.
Shipping Fee: We offer multiple shipping fee options based on the order amount:
- All Orders : Free shipping, no shipping fee
Order Tracking: After your order is shipped, we will provide you with a tracking number so that you can monitor the shipping status of your package in real-time. You can check the status through our website or the official website of the logistics provider.
Customs and Taxes: In most cases, we will cover all the customs and taxes at the export location. However, there might be import taxes or additional fees in some countries, which will be borne by the buyer. We recommend checking with the relevant tax authorities in your country to avoid any unexpected fees.
Delivery Coverage: We offer worldwide shipping to our customers. No matter where you are, we ensure that your gaming controllers will be delivered to your doorstep on time.
Returns and Refunds: If you are unsatisfied with the purchased products or receive damaged items, please contact us within 7 days of receiving the goods. We will assist you with the return and refund process. Please refer to our Return Policy for more details.
Notes: International shipping may be subject to uncontrollable factors such as weather and customs inspections, which might cause delays in package delivery. We will maintain close communication with the logistics provider and promptly inform you of any delays, ensuring a smooth delivery of your package.
We are committed to providing you with efficient and reliable logistics services, ensuring that your gaming handsets arrive as soon as possible for you to fully enjoy the gaming experience. If you have any questions or need further assistance, please feel free to contact our customer service team. Thank you for choosing QRDGAME, and we look forward to providing you with a perfect shopping experience!